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Episode 1: Comprehensive Guide to Tracking Key Performance Indicators (KPIs)

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Episode 1: Comprehensive Guide to Tracking Key Performance Indicators (KPIs)

Welcome to our weekly episode guide on Tracking Key Performance Indicators (KPIs). Each week, we will post an episode offering advice on how to effectively track and utilise KPIs to enhance your business performance. In this episode, we will cover five essential financial KPIs that every business should monitor.

Running a business is like navigating uncharted waters. Just as a captain needs to know their ship’s position, speed, and direction, business owners must understand their company’s performance. Key Performance Indicators (KPIs) measure performance against goals, offering insights into financial health, efficiency, customer satisfaction, and overall success.

This guide explores the importance of KPIs, discussing which metrics to track and how to interpret the data. Whether you’re a business owner or financial professional, understanding KPIs is vital for success.

Episode 1: Financial KPIs for Performance Evaluation (Part 1)

1. Total Revenue:

Total Revenue represents the total amount of money received by the company for goods sold or services provided, serving as a key indicator of growth or contraction. It’s crucial for assessing business effectiveness in generating sales and revenue, as well as determining financial strength.

To improve Total Revenue, strategies may include increasing sales volume through marketing initiatives or finding alternative income sources. Additionally, improving efficiency and reducing costs through streamlined processes, waste reduction, and expense cutting can contribute to revenue enhancement.

2. Revenue Change %:

Measures the percentage change in revenue for the period, also known as ‘Revenue Growth %’.

Calculation: = (Current Revenue – Prior Revenue) ÷ Prior Revenue.

Importance: Useful for assessing the impact of economic conditions, such as reduced customer demand, on the business’s top line. An upward trend in this KPI may indicate a positive rebound.

3. Gross Profit Margin %:

Measures the proportion of revenue left after deducting all costs directly related to sales. It serves as the source for paying the remaining operating expenses.

Calculation: = (Gross Profit ÷ Revenue) x 100.

Importance: Reflects profitability and indicates the financial health of the company. Any reduction in turnover can negatively affect business profitability.

4 – Operating Profit Margin %

Measures the proportion of revenue left after deducting all operating expenses.

Calculation: = (Operating Profit ÷ Sales) x 100

Importance: Assesses operating efficiency by indicating how well management controls operating costs in response to current business conditions.

5 – Expense-to-Revenue Ratio %

Measures operational efficiency by comparing total expenses to total revenue.

Calculation: = (Total Expenses ÷ Total Revenue) x 100

Importance: Indicates the erosion of margins due to declining revenues, prompting cost-saving actions if necessary.


Understanding and tracking these five essential financial KPIs is crucial for any business aiming for sustainable growth and profitability. Regular monitoring of these metrics empowers businesses to make informed decisions, adapt proactively to economic changes, and maintain a competitive advantage. Join us in our next episode as we further explore these KPIs, providing insights to navigate your business toward continued success.

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At Gallagher Keane, our dedicated team of professionals is committed to providing business owners with valuable support. We take care of various administrative tasks, forecasting, and accounting management on behalf of your organisation.